Privacy Policy

Booxy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

2.1 Personal Information

We collect the following types of personal information:

• Account Information: Name, email address, phone number, password
• Profile Information: Profile picture, preferences, date of birth
• Payment Information: Credit/debit card details, billing address
• Booking Information: Service details, appointment history, preferences
• Communication Data: Messages, reviews, feedback

2.2 Automatically Collected Information

When you use our Services, we automatically collect:

• Device Information: Device type, operating system, browser type
• Usage Data: Pages visited, features used, time spent on pages
• Location Data: IP address, geographic location (with your permission)
• Cookies and Tracking: Cookie identifiers, session data
• Log Data: Access times, error logs, referring URLs

2.3 Information from Third Parties

We may receive information from:

• Social media platforms (when you sign in with Google, Facebook, etc.)
• Payment processors
• Analytics providers
• Service Providers on our platform

We use your information for the following purposes:

We may share your information with:

4.1 Service Providers

When you make a booking, we share necessary information (name, phone, booking details) with the Service Provider to fulfill your appointment.

4.2 Service Partners

• Payment processors (for processing transactions)
• Cloud storage providers
• Analytics services
• Customer support tools
• Marketing platforms

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights and safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our Services
• Improve user experience
• Measure the effectiveness of our marketing
• Provide personalized content

Types of Cookies We Use:

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.

To improve the search experience and show salons near you, we may request access to your device's location via your browser or mobile operating system. This request is always initiated by you (for example, when you select “Current location”), and your browser will ask for permission before sharing your location.

• We use your coordinates to provide relevant search results and to pre-fill the location field.
• Your coordinates may be converted into an address using Google Maps Platform (acting as a data processor).
• We do not retain your precise location for longer than is necessary to fulfill your request.
• You can decline location access — the core functionality of the service will remain available.

You can revoke location permissions at any time in your browser or device settings. If you do so, we will only use locations that you enter manually.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Secure data storage and backup systems
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

You have the following rights regarding your personal information:

To exercise these rights, please contact us at privacy@booxy.io

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy.

Retention periods vary based on:

• The type of information
• The purpose for which it was collected
• Legal or regulatory requirements
• The need to resolve disputes
• The enforcement of our agreements

When we no longer need your information, we will securely delete or anonymize it.

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party sites you visit.

Your information may be transferred to and processed in countries other than Qatar. These countries may have different data protection laws.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email to registered users
• Displaying a notification on our platform

Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: